Expertise
Client Relationship Management
Good work depends on a client who is informed and heard. I keep communication regular, set expectations early and make sure projects keep moving.
What this covers
- 01
Client communication
Regular updates, in the channel the client prefers.
- 02
Expectation setting
Being clear about what will be delivered, when, and what it can achieve.
- 03
Project coordination
Keeping tasks, approvals and timelines moving.
How I work
- 01
Discovery & Research
Understand the practitioner, the patients and the current digital footprint.
- 02
Strategy Development
Set positioning, audiences and the messages worth repeating.
- 03
Planning & Execution
Turn the strategy into a content calendar and coordinated campaigns.
- 04
Monitoring & Optimization
Watch what is published, gather feedback and adjust.
- 05
Analysis & Growth
Review results with the client and plan the next stage.
Need help with client relationship management?
Tell me about the practice and what you want patients to know.